Frequently Asked Questions
Do you have questions about our property management services?
Check out our FAQ section to find detailed answers to common questions.
If you have further concerns, please feel free to contact us directly!
What is property management for short rentals?
Short-term rental property management consists of the complete management of properties intended for short-term stays. This includes property promotion, reservation management, guest reception, cleaning and maintenance.
What are the benefits of entrusting my property to a property management company?
Benefits include professional property management, optimizing occupancy rates, increasing revenues, managing communications with guests, and regular property maintenance.
How is the rental price determined for my property?
Rental pricing is determined based on various factors such as location, property size, amenities offered, seasonality, and current market rates. We use dynamic pricing tools to optimize revenues.
How do you ensure the security of my property?
We implement a number of security measures such as property insurance, thorough guest checks, 24/7 customer service, and regular maintenance to ensure that the property remains in good condition.
What is included in the property management service for short rentals?
Included services may vary but usually include promotion and advertising of the property, management of reservations and payments, reception and check-in/check-out of guests, cleaning and maintenance of the property, and customer support.
How is property cleanup handled?
Cleaning is handled by a team of qualified professionals who ensure high standards between guests. We also offer extra cleaning services upon request.
What is the commission percentage you charge for your services?
The fee varies depending on the services requested, but is usually a percentage of the rental income. Contact us for a customized quote.
How can I start collaborating with Eramo Official?
To get started, you can contact us through our website or by phone for a free initial consultation. We will then conduct an inspection of the property and discuss your specific needs.
How are guest complaints or requests handled?
We have 24/7 customer service available to respond to all guest inquiries or complaints. Our goal is to resolve any problems quickly to ensure maximum guest satisfaction.
What platforms do you use to advertise properties?
We use several online booking platforms including Airbnb, Booking.com, Vrbo, and our own website to ensure maximum visibility and occupancy of properties.
